Modern Apprentice (Business and Administration)

Job Description

At Qualifications Scotland, we believe every learner can achieve their full potential. That's why, as Scotland's national awarding body, we design and deliver trusted qualifications that recognise knowledge and skills. Based in Scotland, we create qualifications that are valued and used worldwide.

We are committed to providing high-quality modern apprenticeship opportunities – giving Scotland’s young people the chance to earn and learn, while working towards a valuable Qualifications Scotland vocational qualification. Whether applicants are seeking to build on their existing qualifications to take the next steps in their chosen career, or to gain their crucial first experiences within a particular sector, our Modern Apprenticeships have lots to offer.

A Modern Apprenticeship at Qualifications Scotland will give you the knowledge and transferable skills you need to get your career off to a great start. Our established one year programme offers successful applicants the chance to be part of an innovative public sector organisation, experience responsibility and a variety of work activities all whilst while working towards an industry recognised qualification.

We welcome applications from 16 – 24-year-olds, or upto 29 if you identify as disabled or care- experienced. 

About the role

Over your 12-month placement, you will gain hands-on, practical experience in an innovative business development role within a public-sector organisation to expand and develop your transferable skills. This role offers an excellent entry point for individuals seeking a career in business and/or administration.

NQ Delivery: Assessment and Data Services are a large business area in the Operations Directorate. The teams develop, improve and deliver key assessment services to schools/colleges/training providers, markers, learners and other stakeholders leading to accurate and timely National Qualification certification.

We cover a wide range of activities — from managing entry and result data and reconciling learner responses from all around Scotland to resolving a wide range of issues with responses and ensuring that they are all marked to the national standard and results communicated to all learners.

Detailed logistical planning and ongoing monitoring of processes and procedures is critical to our success as is seeking to continuously improvement how we deliver.

We are committed to the delivery and development of our services. Importantly we are equally committed to the development and well-being of our people. We work together to ensure that working each day in Assessment and Data Services is as good as it can be. You will gain hands-on, practical experience in a dynamic public-sector organisation over your year’s placement to expand and develop your skills. 

Responsibilities

Work across all 4 ADS teams at different times of the year supporting them in a wide range of tasks critical to delivery of the NQ diet. These tasks may include, but are not limited to:

• Making administrative arrangements to ensure assessment material, QA activities, reports, meetings, results and appointee payments are processed accurately.
• Take part in process reviews and continuous improvement activities.
• Manage internal and external mailboxes and ensuring enquiries are responded to accurately and to time.
• Handle data accurately.
• Assist with coordinating physical distribution and collation of assessment material. 
• Support our annual assurance activities (tasks designed to test our systems and processes before they are used on live results). 

Young talent at Qualifications Scotland

This opportunity is being delivered as part of our Young Talent Strategy to attract, recruit, develop and retain young talent and will enable you to:

• Develop your transferable skills by playing a key role in your team with meaningful work activity and responsibilities.
• Work with a Career Development Mentor to learn about the world of work and your career ambitions.
• Be part of a Young Talent Forum helping to influence and shape decisions across the organisation.

Benefits

• 27 days annual leave plus 14 public holidays.
• 21 hours volunteering leave to engage and support community social responsibility.
• Office based in Lowden with opportunity for hybrid working.
• Shadowing, mentoring, and training opportunities with experienced and accomplished professionals.

Entry criteria

There are no entry criteria for this role.

Closing Date: Sunday 19^th April 2026

Please note that interviews will be held week beginning Monday 1^st  June 2026.